Patients & Families

What is an ACO?

Accountable Care Organizations (ACOs) are groups of doctors, hospitals and other health care providers working together to provide coordinated care to their patients.

The goal of coordinated care is to ensure that patients, especially those with chronic conditions, get the right care at the right time at the right place, while avoiding unneeded duplication of services and preventing medical errors.


Patients and their families benefit from:

  • Opportunities for better care with a holistic approach
  • Better coordinated care, especially between different doctors and offices
  • Improved health care results
  • Better focus on the quality of care given to patients
  • Improving the patient experience
  • Reduce unneeded hospital admissions and re-admissions
  • Reduce length of hospital stays
  • Decrease emergency room visits
  • Improve use of nursing homes and long-term care when needed

The Patient's Role

As a health care customer, it's important for you to understand your role in accountable care and the responsibilities and rights you have available to you.

Patient Stories

Nothing demonstrates the power of accountable care like the real stories of patients who have been impacted by it.