Service and Billing Questions for
HSHS St. Mary’s Hospital Patients
If you were a patient of HSHS St. Mary’s Hospital and will continue your care with OSF HealthCare, thank you for placing your trust in us!
Your Medical Records
We want you to know that HSHS cannot share any of your medical records with us without your permission. If you need copies of your medical records, or would like us to have copies of your medical records, for a service prior to January 4, 2016, please contact:
HSHS St. John’s Hospital
Attn: Health Information Management
800 E. Carpenter St.
Springfield, IL 62769
Phone: (217) 544-6464, Ext. 44549
Facsimile: (217) 525-5658
If you have questions about billing or need copies of an itemized statement for a service prior to January 4, 2016, please call (888) 477-4221.
OSF HealthCare Statements
If you have questions about your insurance coverage, contact your health insurance company. If you have lab, X-ray or urgent care billing questions from a service on or after January 4, 2016, call the OSF Patient Accounts and Access Center at (800) 421-5700.
If you have any physician office billing questions,
call the OSF Medical Group Common Business Office at (800) 589-6070.