Support Persons

Support for Patients Who Don't Have COVID-19

Requirements

All support persons must:

  • Pass a health screening and temperature check each time they enter a facility.
  • Be masked at all times.
  • Follow physical distancing and hygience guidelines.
  • Stay in the patient room and not go to other areas of the hospital or clinic.
Department Number of Support Persons Allowed
Adult Inpatient One support person, either in person or digitally
Emergency One support person, either in person or digitally
Outpatient and Medical Offices One support person, either in person or digitally
Surgery One support person, either in person or digitally; this person is also the person responsible for driving the patient home.
Pediatrics - All Settings Up to two parents or guardians as support persons in person.
Obstetrics and Labor & Delivery One support person; they may also have one doula, midwife or birthing coach (certification required), who does not count as their support person.

Clergy

Patients may receive visits from one clergy member or religious leader; this does not count as their support person.

End of Life

Patients who are at the end of life may be supported by up to four (4) support persons in the room at one time. Additional support persons may rotate.

Family members under age 16 are allowed with the consent of a guardian and permission of the health care team.

Support for Patients With Suspected or Confirmed COVID-19

Per CDC guidelines, we are limiting in-person support person visits to those essential for the patient's physical or emotional well-being. We will enable communication primarily through digital means.

Requirements

All support persons must:

  • Pass a health screening and temperature check each time they enter a facility.
  • Be masked at all times.
  • Follow physical distancing and hygience guidelines.
  • Wear appropriate personal protective equipment when in the room.
  • Stay in the patient room and not go to other areas of the hospital or clinic.

Examples of Essential Situations

Situation Number of Support Persons Allowed
Patients with disabilities One support person in the room. For example, physical, intellectual or behavioral disabilities.
Obstetrics and Labor & Delivery One support person; they may also have one doula, midwife or birthing coach (certification required),
who does not count as their support person.
Patients who have a significant change in condition One support person in the room.
Patients who are at the end of life Up to four support persons in the room at one time. Additional support persons may rotate. Family members under age 16 are allowed with permission of the health care team.
Pediatric patients Up to two parents or guardians in the room.
Patients who have a legal decision maker A visit may be necessary to aid in decision-making if digital methods are not sufficient. If patient lacks decisional capacity, their legal decision-maker must consent to information being shared with someone other than the decision-maker.

Note: OSF leadership and patient care team will provide guidance for specific applications.