OSF Heart of Mary Medical Center

Urbana, Illinois

Adult Program

For more information, please call us at (217) 337-2378, or email us at HMMC.VolunteerServices@osfhealthcare.org.

Volunteer opportunities are extensive and include the following: 

Download Application

Apply Online

Non-Clinical Services Opportunities

  • Faith in Action
  • Gift Shop
  • Information Desk
  • Regional EMS/PRO Ambulance Office Assistant
  • Senior Services
  • Sewing Project
  • Spiritual Care
  • Volunteer Services Administrative Support

Detailed descriptions provided for each area outlined below.

 

  • Faith in Action

  • Faith in Action volunteers will be provided many opportunities to work directly with seniors living independently in their homes.

    Volunteer activities include but are not limited to: assistance with shopping/errands, health education and exercise classes, home and telephone visits, seasonal events, SHIP/Medicare assistance, social events, temporary relief for caregivers, transportation to medical appointments, and office support.

    **Application deadlines do not apply**

    Apply Here

  • Gift Shop

  • Volunteers will assist with cash register sales, customer service, gift-wrapping, and more.  This is a wonderful opportunity to serve our patient family members, visitors, employees and volunteers.  The Gift Shop provides a very friendly and pleasant work environment.

    Volunteers needed Monday–Friday.

  • Information Desk

  • Volunteers provide critical information and referral services to patients and visitors entering the hospital.

    Shifts are scheduled Monday–Friday.

  • Knitter/Crocheter Volunteers for the “Jo Anne Cabutti Caring Mitten Tree”

  • Would you like to volunteer from home by knitting/crocheting items? The Jo Anne Cabutti Caring Mitten Tree volunteer opportunity is for you. For 20 years, volunteers from throughout Champaign County have donated handmade gloves, mittens, hats, scarves and blankets to keep a segment of our community warm each winter.

    Each year in early December, we provide 21 local area establishments items to help keep those that are in need warm. These items can be brought into volunteer services throughout the year.

  • Regional EMS/PRO Ambulance Office Assistant

  • This office is offsite at 408 S. Neil St., Champaign.  Volunteers are needed primarily for data entry work.  There is a lot of information weekly that needs to be compiled into various spreadsheets.  This position provides a great opportunity to work in a fast paced environment in the PRO Ambulance base headquarters.

    Our friendly staff will appreciate your efforts! Training will be provided for each volunteer.

    Hours are flexible, Monday–Friday.

  • Senior Services

  • Senior Services Volunteers provides programs that promote healthy living, reduce the risk of disease and preserve independence. Volunteer opportunities include help with hosting events and office support.  Times and days vary depending on the event and the volunteer availability. 

    Senior Health Insurance Program SHIP (Medicare counseling and advocacy), health screenings, and health education. Duties for hosting events include greeting and making people feel welcome, and assisting with any set-up and/or clean-up.

    Office volunteer duties include answering phones, computer data entry, filing, and other general office duties.

  • Sewing Project

  • Many projects are ongoing, including “Caring Critters”, which are hand-sewn and provided for children who are patients in the hospital.  Other projects include hand-sewn “Memory Blankets” and handkerchiefs provided to the parents who have lost a child due to infant death or miscarriage.  Clothing for premature babies in the hospital is sewn as well.

    Volunteers work at home during the week, as well as in the Volunteer Services Department on Tuesday mornings.

  • Spiritual Care

  • Volunteers will help staff organize and send out bereavement materials for monthly and quarterly mailing. Volunteers need to enjoy working with staff in a spiritual/religious environment.  Volunteers will need to have organizational skills, good at record keeping, and some computer skills.  The hours are to be determined between staff and volunteer.

    Volunteers who are already commissioned by the Diocese of Peoria as Extraordinary Ministers of Communion are always needed to serve as Communion Ministers in the hospital, offering Communion to Catholic patients and their families.  Spiritual Care staff provides additional training for in-hospital service.

  • Volunteer Services Administrative Support

  • Volunteers will help with answering phones and emails, computer data entry, filing, making packets, special projects, scheduling volunteers, and more.  Volunteers need to have organizational skills and friendly outgoing personality.   We work with all the volunteers throughout the hospital.

    Hours are during regular business hours Monday–Friday.

Clinical Out-Patient Services Opportunities

  • Ambulatory Surgery
  • Cardiac Catheterization Lab
  • Community Fitness Program
  • Emergency Department
  • Emergency Department Call Back Center
  • Emergency Department Welcome Center
  • Mammography Center
  • Operating Room Department Delivery Clerk

Detailed descriptions provided for each area outlined below.

 

  • Ambulatory Surgery

  • Volunteers assist with patients having same day surgery.  Duties include providing nourishment for patients’ post-surgery, transporting to x-ray, securing patient belongings, and making up chart packets.

    Morning or afternoon shifts are scheduled.

  • Cardiac Catheterization Lab

  • Volunteers provide a variety of clerical as well as patient support services in the busy Cardiac Catheterization Lab. Volunteers are needed Monday–Thursday.

    Duties include:

    • Answering telephones

    • Transporting patients via cart with a staff member

    • Cleaning room between cases

    • Restocking disposable supplies

    • Assisting with inventory

    • Assisting patients during pre and post procedure activities such as applying EKG patches, blood pressure, obtaining pulse, etc.

  • Community Fitness Program

  • Volunteers assist staff as exercise assistants, performing tasks including taking heart rates and blood pressure, oxygen saturation readings, adjusting workloads on the exercise equipment, performing small tasks such as filing charts, putting supplies away, making up “new start” packets, etc.

    If you have an outgoing personality and a willingness to interact with patients this placement is for you.

    Cardiac Rehab shift available Monday–Friday.  Pulmonary Rehab shifts available Monday, Wednesday, or Friday.

  • Emergency Department

  • Volunteers in the ED regularly check patients and/or visitors in the waiting room, while forwarding questions to their ED Team Leader.  They also transport patients and often stay with them to provide support.

    All shifts are three hours Monday–Sunday.

  • Emergency Department Call Back Center

  • The volunteer will receive a list of patients who have received emergent care through OSF Emergency Department no less than two days from the patients’ discharge date.  A pleasant telephone voice is a must.

    There will be scripted documents provided to assist in a friendly dialogue between the caller and the patient. Privacy is very important and it is necessary to ensure that you are indeed speaking with the actual patient or approved representative for that patient.

    Notations can be made on the callback lists to provide feedback, complaints, compliments, or suggestions. Return all callback packets to the assigned personnel and feel free to discuss any additional information in detail with personnel if necessary.

    Please be aware that medical advice or interpretations of a patient’s visit cannot be discussed during callbacks. All medical questions are to be forwarded to certified medical staff only!

    (Resources will be provided)

  • Emergency Department Welcome Center

  • This volunteer opportunity is perfect for those persons interested in a customer service focus over a patient care focus.  Volunteers will meet and greet patients and visitors as they present at the Emergency Department, answer phones, direct calls, direct patients and visitors and assist with minor clerical duties assembling patient charts.

    Volunteers are needed Monday–Sunday.

  • Mammography Center

  • Female volunteers are needed to assist with answering the telephone, escorting patients to and from the mammography area from the front lobby, making copies of insurance information and assist with small patient mailings.

    Available shifts Monday–Thursday.

  • Operating Room Department Delivery Clerk

  • Volunteers in this department must be self-starters who take the initiative.  They will be delivering supplies to and from the OR to Central Supply.  You will be working in an environment that is fast paced with many clinical specialists.  Scrubs will be provided.

    Monday–Friday shifts available.

Clinical In-Patient Services Opportunities

  • Critical Care Unit
  • Comfort Companions
  • Maternal Child Health Services
  • Maternal Child Services Welcome Center
  • Medical/Surgical
  • Rehab Patient Care
  • Patient Transporters
  • Patient Newspapers
  • Procedure Center
  • Recreational Therapy
  • Surgical Waiting Room

Detailed descriptions provided for each area outlined below.

 

  • Critical Care Unit

  • Critical Care Unit patients have a very high acuity and require close monitoring and care.  You will assist staff by providing a variety of services including patient safety audits, answering phones, responding to patient call lights and stocking inventory and supplies.

    Volunteers are needed any day Monday–Sunday

  • Comfort Companions

  • Comfort Companions help provide a sense of reassurance for what patients are experiencing, and make patients feel more comfortable and hopeful.   This group of volunteers visits with all the appropriate patients in the hospital.

    The Comfort Companions can provide: a listening ear, conversation, reassurance, relaxing hand massage, interaction reading or playing games, quiet company, and respite time for families or friends.

    Must be able to communicate effectively and be comfortable around all types of patients.

    Volunteers can provide support Monday–Sunday from 9 am–4pm. Does require Hospice Training that will be provided.

  • Maternal Child Health Services

  • Volunteers will assist staff in the Postpartum Care and Labor and Delivery unit with basic support including stocking, supplies, patient transport at discharge, and unit audits. Expect minimal patient interaction.

    Volunteer shifts Monday–Friday.

  • Maternal Child Services Welcome Center

  • Volunteers are needed in Maternal Child Services to greet and welcome patients and visitors to the unit. Volunteers will escort visitors and patients into one of the three secure areas of the unit ensuring their safe arrival. Volunteers need to be friendly and willing to move about the unit as required.

    Hours available are Monday–Sunday.

  • Medical/Surgical (6E, 7E or 8E)

  • Volunteers will have the opportunity to work directly with patients and provide services in a variety of ways. Duties include passing and collecting patient meal trays and documenting output, assist with feeding patients, filling water pitchers, making occupied beds, delivering flowers, sitting with patients as friendly visitor.

    Volunteers also assist with Patient Satisfaction rounds and help patients in accessing their patient portal account, transport patients within hospital and for discharge and other duties. Volunteers assist with safety audits on the unit.

    Hours available Monday–Sunday

  • Rehab Patient Care

  • Volunteers will be providing care for patients who have experienced head, neck, or spinal cord injury or suffered a stroke or other debilitating illness.

    Duties include filling water mugs, answering telephones, straightening bulletin boards, delivering meal trays, helping patients complete menu selections, assembling chart packets, visit patients and many other duties to assist with our patients.

    Hours available are Monday–Sunday.

  • Patient Transporters

  • Volunteers are needed to provide transport services to patients and visitors in the front lobby area and throughout the hospital. Volunteers will assist with escorting patients by walking or wheelchair from the lobby area to departments throughout the hospital.

    Monday–Sunday hours available.

  • Patient Newspapers  (Weekends only)

  • Volunteers are needed to deliver complimentary newspapers to our patients. Volunteers can arrive between 8am–10am Saturday or Sunday. Papers are delivered to the patients in all in-patient care areas and waiting rooms. Total delivery time is 1–2 hours.

    Dependability is a must! This volunteer assignment offers a great opportunity to greet our patients and their family members.

  • Procedure Center

  • Volunteers provide assistance through interaction with patients, clinical staff, and physicians in the Procedure Center Department.  Tasks include patient transport, assistance with patient discharge, assistance with carts and chart packets, department filing and more.

  • Recreational Therapy

  • Volunteers work directly with the staff recreational therapist in providing individual and group recreation programs for our rehab patients.  This program offers a great opportunity to get to know the patients on an individual basis and assist with great programming.  Volunteers will be assisting in taking patients on outings in the community.

    Volunteers work as an assistant to the staff Recreation Therapist.

    Shifts available Tuesday–Thursday.

  • Surgical Waiting Room

  • Volunteers provide critical assistance to physicians and family members of surgical patients Monday–Friday.  Volunteers track family members so they can be readily available to meet with the physician after surgery to receive the surgical report.

    This is a high energy assignment with lots of interaction with our patients, family members, physicians and staff.