Jennifer Junis, President of OSF Saint Paul Medical Center was recently informed by the Centers for Medicare & Medicaid Services (CMS) that OSF Saint Paul received the highest mark in their new 5 star rating system for hospitals. Junis explained, “We are very pleased CMS rated OSF Saint Paul 5 Stars. These ratings were based on patient feedback when we were Mendota Community Hospital (MCH) which was one of the compelling reasons OSF HealthCare was very interested in MCH joining OSF – our commitment to excellent service and high quality care. We have those same great caregivers and support staff who will continue to work diligently to meet and exceed the expectations of all those who come to us for their care.”
According to a CMS Fact Sheet, “… CMS added HCAHPS Star Ratings to the Hospital Compare website as part of the initiative to add 5-star quality ratings to its Compare websites, www.medicare.gov/hospitalcompare. The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey is a standardized survey instrument and data collection methodology to measure patients’ perspectives of their hospital care. The Star Ratings provide a quick summary of each HCAHPS measure in a format that is increasingly familiar to consumers and enable consumers to more quickly and easily assess the patient experience of care information.”
CMS and the Agency for Healthcare Research and Quality have led a partnership of public and private organizations to publicly report patients’ perspectives of hospital care. CMS believes that star ratings spotlight excellence in health care quality and make it easier for consumers to use the information on the Compare websites. This is consistent with the call for transparent, easily understood and widely available public reporting found in the Affordable Care Act. The ratings also support using quality measures as a key driver of health care system improvement.”
OSF Saint Luke Medical Center in Kewanee also received a 5 Star Rating.