OSF HealthCare St. Mary Medical Center Receives 2017 Press Ganey Guardian of Excellence Award



November 20, 2017 (Galesburg, IL) – OSF HealthCare St. Mary Medical Center is pleased to announce it has been named a 2017 Guardian of Excellence Award® winner by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above of performance in Patient Experience.


The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.


“We appreciate this recognition,” said Roxanna Crosser, Western Region CEO. “Our ongoing work to be accountable is directly related to improve the lives of those we serve.”


According to Roxanna Crosser, the award represents an important recognition from the industry’s leader in measuring, understanding and improving the patient experience.


"We are proud to partner with OSF HealthCare St. Mary Medical Center,” said Patrick T. Ryan, CEO of Press Ganey. “This award is a testament to the organization’s leadership in delivering patient-centered care. By achieving and sustaining this level of excellence, OSF St. Mary continues to demonstrate their commitment to reducing patient suffering and advancing the overall quality of health care.”


About OSF HealthCare St. Mary Medical Center

OSF St. Mary Medical Center is an acute care hospital located in Galesburg, Illinois. We provide state-of-the-art therapeutic, diagnostic, medical and surgical support to the patients and families of Knox County and surrounding communities. For more information visit www.osfstmary.org.


About Press Ganey

Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. With more than 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient and caregiver suffering while improving the safety, quality and experience of care. For more information, visit www.pressganey.com.




Carrie Bernett
Community Relations Coordinator
(309) 344-3161 x1102