OSF HealthCare St. Francis Hospital & Medical Group has awarded their first two honorees for their new ‘Thank a Caregiver’ program. The new program includes the international DAISY Award that recognizes the extraordinary clinical skill and compassionate care of nurses and the Sunflower Award, which recognizes non-nursing staff for their extraordinary care and compassion for patients. The first quarterly awards were given to Sandra Thomma (DAISY Award) and Brenda Nelson (Sunflower Award).
Sandra, a registered nurse who has been with OSF HealthCare for 12 years and currently works in the Ambulatory Care Unit was one of 58 nominees this quarter. “We truly appreciate the compassionate, merciful care that our nurses perform every day and the Daisy Award is one way to recognize these dedicated individuals,” said Joy Hopkins, Vice President and Chief Nursing Officer of Patient Care Services at OSF St. Francis Hospital.
In one of the comments received about Sandra, she was recognized for her kindness, compassion and understanding: “Everyone treated me very well, but there was a nurse who went out of her way to talk to me about a subject that is very hard to discuss. She did it with great kindness and understanding and I will not forget her kind words and compassion”. Sandra’s testament to care for her patients was also shown during a situation in which Sandra recognized a patient’s need that went beyond their health needs and she invested her own time and money to ensure the patient had their needs met and exceeded.
Brenda Nelson, an employee of 20 years who currently works in Admitting, was among 32 nominations for the Sunflower Award. One of the patient’s that recognized Brenda commented, “Brenda is delightful! She almost makes you glad that you’re being admitted to the hospital for a treatment you’d rather not have. Please give her my fondest regards and tell her she’s wonderful!”
An award ceremony was held to celebrate with the honorees, their co-workers, managers and administrative team.
“The work of our employees goes beyond providing health care to patients. They’re often providing comfort, compassion, and a listening ear. I see it each and every day and am proud to see the Sister’s Mission in action. The nominations from patients act as a great reminder that staff from all departments are making a positive impact on those we serve,” said Dave Lord, President of OSF St. Francis Hospital.
If you would like to nominate an employee from OSF HealthCare St. Francis Hospital & Medical Group for special recognition of extraordinary care, please visit https://www.osfhealthcare.org/st-francis/amenities/thank-caregiver/