OSF HealthCare St. Francis Hospital & Medical Group has awarded two honorees for the ‘Thank a Caregiver’ program. The program includes the international DAISY Award that recognizes the extraordinary clinical skill and compassionate care of nurses and the Sunflower Award, which recognizes non-nursing staff for their extraordinary care and compassion for patients. This quarter’s awards were given to Elizabeth Pederson, RN (DAISY Award) and Lacey Crabb, NP (Sunflower Award).
Elizabeth has been with OSF HealthCare for 11 years, spending the last five years as a registered nurse in the ambulatory care unit. She was one of 32 nominees for the Daisy Award this quarter. “We truly appreciate the compassionate, merciful care that our nurses perform every day and the Daisy Award is one way to recognize these dedicated individuals,” said Joy Hopkins, Vice President and Chief Nursing Officer of Patient Care Services at OSF St. Francis Hospital.
Elizabeth was recognized for her kindness and compassion that make her a wonderful nurse. Elizabeth’s grateful patient explained she had come in for a procedure and had not followed her doctor's orders. “Because of that, Elizabeth had more work to do and had to spend more time with me,” said the grateful patient. She also noted Elizabeth was pleasant, understanding and respectful. She said, "It takes a special person to be a good nurse and she is beyond exceptional. She is an awesome nurse!"
Lacey Crabb, NP, joined the OSF St. Francis Hospital Medical Staff ten years ago as a hospitalist, providing care to patients in the medical surgical and intensive care units of the hospital. She was among 18 nominations for the Sunflower Award. Lacey was recognized by both patients and Mission Partners. A family member of a patient said, "Both times Lacey cared for my dad, she showed professionalism and sincere concern for my father as a whole person. She also started 'the' discussion, which many providers avoid having with families. We really needed to hear what she was telling us so we could start preparing. Thank you, Lacey!"
“The Sunflower award is such a wonderful opportunity to recognize our non-nursing staff for the exceptional care they provide to our patients. It allows for patients to recognize the Mission Partner who provided a maintenance service that helped make their hospital visit more comfortable; the Mission Partner that served them a meal with a smile and uplifting conversation each day; or the Mission Partner like Lacey - who played a vital role in the care of a patient and the patient’s family,” said Lindsey Stearns, community relations specialist at OSF St. Francis.
An award ceremony was held to celebrate with the honorees, their co-workers, managers and administrative team.
“The work of our employees goes beyond providing health care to patients. They’re often providing comfort, compassion, and a listening ear. I see it each and every day and am proud to see the Sister’s Mission in action. The nominations from patients act as a great reminder that staff from all departments are making a positive impact on those we serve,” said Dave Lord, President of OSF St. Francis Hospital.
If you would like to nominate an employee from OSF HealthCare St. Francis Hospital & Medical Group for special recognition of extraordinary care, please visit https://www.osfhealthcare.org/st-francis/amenities/thank-caregiver/