OSF HealthCare St. Francis Hospital & Medical Group has awarded two honorees for the ‘Thank a Caregiver’ program. The program includes the international DAISY Award that recognizes the extraordinary clinical skill and compassionate care of nurses and the Sunflower Award, which recognizes non-nursing staff for their extraordinary care and compassion for patients. This quarter’s awards were given to Kori Duquette, RN (DAISY Award) and Bob Heinrich, CRNA (Sunflower Award).
Kori, a registered nurse who has been with OSF HealthCare for five years and currently works in the medical surgical unit was one of 44 nominees this quarter. “We truly appreciate the compassionate, merciful care that our nurses perform every day and the Daisy Award is one way to recognize these dedicated individuals,” said Joy Hopkins, Vice President and Chief Nursing Officer of Patient Care Services at OSF St. Francis Hospital.
Kori was recognized for her kindness and compassion that went beyond the bedside. Kori had recognized a need for the patient’s street clothes to be laundered. After the end of a 12 hour shift, she brought them home to wash them and returned them the same night. The next day, she was not scheduled to work, but she came in with a new hearing aid battery she had purchased for the patient. “She recognized these personal needs and out of the kindness in her heart, made sure to fulfill them, without a request to do so,” said Patti Dittrich, manager of the medical surgical unit. Kori accepted her award, noting that it was her husband who encouraged her to become a nurse, which she did later in life and has loved every moment of it.
Bob Heinrich, CRNA, who joined the anesthesiology department one year ago was among 22 nominations for the Sunflower Award. One patient’s parents noted Bob’s compassion shown to their daughter during a recent hospital visit, “She had a procedure done and was very scared and very nervous. Bob was great with her and made it easier for her. He took away her tears and brought out her smile!” Bob notes that he thinks about his purpose for working in the healthcare field each day, and that daily awareness spills through in his care for his patients.
An award ceremony was held to celebrate with the honorees, their co-workers, managers and administrative team.
“The work of our employees goes beyond providing health care to patients. They’re often providing comfort, compassion, and a listening ear. I see it each and every day and am proud to see the Sister’s Mission in action. The nominations from patients act as a great reminder that staff from all departments are making a positive impact on those we serve,” said Dave Lord, President of OSF St. Francis Hospital.
If you would like to nominate an employee from OSF HealthCare St. Francis Hospital & Medical Group for special recognition of extraordinary care, please visit https://www.osfhealthcare.org/st-francis/amenities/thank-caregiver/