About Us


OSF OnCall is an always-available digital care platform providing both our patients and business partners with what they need to navigate their health and wellness journey – wherever they are.

Our digital care, digital experience and on demand services provide the infrastructure to personalize health care for our patients and business partners.

Our Guiding Principles

Establish a single point of contact for a patient to schedule any service or to request information

Provide the level of access each of the population segments demands, 24/7/365

Provide consumer-friendly services including self-service options

Proactively manage capacity to meet the demand for care

Proactively identify needs and provide for patients

Equip and empower our Mission Partners with the right information and training to deliver upon patient needs

Deliver seamless navigation to the care and services the patient desires, when, where and how they prefer to receive it

Create transparency so that our patients can help manage their care

Meet Our Leaders