OSF Saint Elizabeth Medical Center

Ottawa, IL

OSF Saint Elizabeth Health Information Services is keeper of medical records for these type of visits:

  • Inpatient/Observation (overnight stays)
  • Emergency Department
  • Hospital Ambulatory/Outpatient Surgery
  • Same-day Testing (i.e. Laboratory, Radiology and Cardiology)
  • Pain Clinic
  • OSF Center for Health - Streator (after 1/4/16)

How do I request a copy of a medical record for myself or someone else?

Please choose a category below to access the appropriate forms needed. You will need to print and complete the necessary form(s) including date and signature. Please review the options below for submitting your request.

Submitting a Request
Please scan form(s) or attach legible photo of the form(s) and return by email attachment to SEMC.ROI@osfhealthcare.org . Or, choose from one of the following options:

  • Return by fax to (815) 431-5503.
  • Return by US Mail to our mailing address:

OSF Saint Elizabeth Medical Center
Health Information Services
1100 E. Norris Drive
Ottawa, Illinois 61350

For additional assistance, please call (815) 431-5279.

Who else should I contact if I need records or information from other departments?

Radiology Imaging CD

Call Radiology at (815) 431-5207.

OSF Medical Group

Call your individual physician’s office.

PromptCare

Call (815) 434-2273 for the Norris Drive location.
Call (815) 431-9208 for the First Avenue (Route 23) location.

Itemized statements or bills

Call OSF PAAC at (309) 683-6750 or toll free at (800) 421-5700.

Laboratory slides

Call Laboratory at (815) 431-5251 or (815) 431-5211.

How do I request a copy of a birth certificate?
Call the LaSalle County Vital Statistics Office at (815) 434-8202.

How do I request a copy of a deceased patient’s medical record?
Call (815) 431-5279 for more information.

What options are there for receiving my medical records?

If you would like to choose how your medical records are delivered, please indicate your preference on the request for access or authorization form before submitting.

Please note: Visit dates from 6-15-13 to present can be delivered by OSF MyChart or email. Prior visits may be delivered by US mail. Fax is not an option to deliver medical information to patients, insurance, attorneys or other third parties.

OSF MyChart
Estimated turnaround time is same day to 3 business days.

  1. If you are already signed up, call (815) 431-5279 to initiate your request.

  2. If you have not yet signed up, go to www.osfmychart.org .

    1. Call (309) 655-2257 to initiate your request.

    2. If you need assistance with your OSF MyChart account, call (855) 673-4325.

Email
Estimated turnaround time is 3 to 5 business days.

US Mail
Estimated turnaround time is 3 to 10 business days. US Postal Service handling of incoming and outgoing mail may affect actual turnaround time.