The Mission of OSF HealthCare is "to serve persons with the greatest care and love in a community that celebrates the gift of life." To fulfill that Mission, OSF St. Joseph Medical Center strives to provide high quality health care to all who enter its doors. The Sisters, Administration and Staff of OSF St. Joseph Medical Center are dedicated to practices that improve patient safety and ensure that our patients receive the very best care.
Patients, family members, and visitors at OSF St. Joseph Medical Center are encouraged to express their views about hospital services. While you are a patient at OSF St. Joseph Medical Center, please express any concerns you may have to the staff that are taking care of you.
Ask to speak to a supervisor, manager or the Patient Representative if you feel that your questions have not been answered or if you still have concerns.
If you have questions or concerns related to your hospital experience after you have received care or discharged, please contact the Patient Representative.
The Patient Representative can be contacted at:
OSF St. Joseph Medical Center
2200 E. Washington Street
Bloomington, Illinois 61701
Phone: (309) 665-5790
OSF St. Joseph Medical Center will endeavor to answer your questions or resolve any of your concerns in a satisfactory manner.
We look forward to continuing to meet your healthcare needs with high quality services in a safe environment.