OSF Healthcare Holy Family Medical Center honored for exceptional quality of care

12/17/2021 - Monmouth, Illinois

  • The Illinois Critical Access Hospital Network (ICAHN) recently recognized OSF Healthcare Holy Family Medical Center, Monmouth, for its ongoing commitment to exceptional quality of care.

 

MONMOUTH, IL – The Illinois Critical Access Hospital Network (ICAHN) recently recognized OSF Healthcare Holy Family Medical Center, Monmouth, for its ongoing commitment to exceptional quality of care, during a ceremony held November 18 at the I-Hotel and Conference Center, Champaign, IL.

As part of the Federal Office of Rural Health Policy Medicare Beneficiary Quality Improvement Program (MBQIP), OSF Healthcare Holy Family Medical Center and other critical access hospitals were asked to voluntarily participate in four defined domains of quality outcomes. These four domains include: Patient Safety/Inpatient; Patient Engagement; Care Transitions; and Outpatient Measures.

“Often, in rural hospitals, having a devoted staff member to abstract and submit this data can be both time-consuming and burdensome,” said Laura Fischer, ICAHN Flex Grant Project Manager. “This hospital realizes how important quality of care and an engaged staff is for its patients…From its top leadership on throughout the facility, each strives for continued quality on a daily basis, and that is what we are celebrating today.”

OSF Healthcare Holy Family Medical Center was recognized for being in the top 10% of all critical access hospitals in the country for influenza vaccination coverage among healthcare personnel as part of the Patient Safety/Inpatient Domain. It was also honored for being a high-achieving HCAHPS hospital.

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a survey instrument developed to measure a hospital patient’s perception of their care. These HCAHPS ratings awards include hospitals that received top scores greater than 90% for the global questions as well as hospitals that received four- or five-star ratings.

“We are very proud of our team for achieving this level of excellence in health quality,” said Lisa DeKezel, President, OSF Healthcare Holy Family Medical Center. “This is truly a team effort that recognizes our dedication to delivering a healthcare experience of which our patients and staff can be proud.”

The Medicare Beneficiary Quality Improvement Program began in 2011 as a way for critical access hospitals to demonstrate the quality of care that they provide. This program has continued to evolve, adding new measures and removing outdated ones. In 2016, the Federal Office of Rural Health Policy deemed it necessary for CAHs to participate in at least one measure of one domain to receive Flex funding opportunities. Each year, FORHP has increased the level at which the hospital must participate to remain Flex fund eligible.

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FOR MORE INFORMATION, CONTACT:

Carrie McCance
Community Relations Coordinator
(309) 344-3161 x61102