OSF HealthCare St. Francis Hospital & Medical Group earns prestigious 4-Star Rating from the National Rural Rating System

12/12/2023 - Escanaba, Michigan

  • NRRS 4-Star Rating

This esteemed designation is a testament to OSF St. Francis Hospital’s dedication to delivering high-quality care and exceptional patient experiences. The NRRS evaluates hospitals based on rigorous standards, including patient satisfaction, quality of care and overall hospital performance.

"We are thrilled to have earned this rating, it is a testament to the dedication to patient care that our Mission Partners (employees) provide each and every day,” Kelly Jefferson, President, OSF St. Francis said.

The four-star rating reflects OSF St. Francis Hospital's ongoing commitment to meet the unique health care needs of the rural community it serves. This recognition highlights the hospital's success in providing outstanding medical services, despite the challenges often faced by rural health care facilities.

Brian Lee, Chairman of National Rural Rating System reflects, “This award is a testament to their unwavering commitment, dedication, expertise and compassionate care provided to the community every day. In a rural setting, where health care challenges are unique and often complex, achieving this level of excellence signifies not just clinical capabilities, but also a deep connection to the community. This recognition reaffirms rural health care to be a beacon of health, hope, and healing.”

OSF St. Francis extends its heartfelt thanks to its dedicated team of health care professionals, whose tireless efforts and unwavering commitment to patient care have made this achievement possible.

OSF St. Francis Hospital & Medical Group has been serving the south-central Upper Peninsula since 1884, caring for neighbors, friends and families from birth through all stages of life. Its caregivers combine skill, experience, compassion and state-of-the-art technology to provide patients with the best possible experience and outcome. OSF St. Francis is dedicated to raising the level of health in the communities it serves through education and collaboration with other health services and organizations as well as by continuing to implement new services to meet patient needs.

The 5-Star Rating System ranks rural and critical access hospitals – with five stars being the top ranking and one star being the lowest. The Star Ratings are like the CMS Stars, which allow hospitals/clinics to promote their success and are used as high-quality recognitions. Most small and rural hospitals (60%) do not qualify because of low number of qualifying inpatients for the CMS Rankings but are held to the same high patient satisfaction criteria. This new program recognizes the hard work and dedication rural and critical access hospitals provide across the country. The rankings will include overnight hospital stays (HCAHPS) and are based on data collected by certified CMS patient satisfaction vendors. For more information visit FiveStarRatings.org. 



Joanna Wilbee-Amis
Public Relations & Communications Coordinator
(906) 233-4204