Author Archives: Michelle Conger

Michelle Conger is the chief strategy officer for OSF HealthCare and chief executive officer for OSF OnCall Digital Health. In her role as chief strategy officer, she partners with the CEO, board of directors and executive leadership in the ongoing generation and execution of system strategy. She also assists in ensuring the alignment of key strategic initiatives and business development plans.

Michelle led the creation of OSF Innovation, a division dedicated to health technology incubation, usability and simulation strategies and venture capital investment strategies. As CEO of OSF OnCall Digital Health, she is leading the organization in the development of a versatile digital platform that will use existing and emerging digital technologies to transform health care delivery to meet the challenges and expectations of the modern health care user.

She has led many transformation initiatives across the Ministry including the implementation of Epic, organizational design transformation, population health strategy development and the creation of a system wide program management office. Her past roles have included Senior Vice President of the Performance Improvement Division (2008-2010) and Executive Director of Planning for the Information Technology division (2006 – 2008). Her professional accomplishments also include achieving a 6 Sigma Black Belt (2002) and 6 Sigma Master Black Belt (2003). Michelle has a master’s degree in social work from the University of Illinois.