Virtual dermatology offers easy access to expert skin care without the wait. Start online through OSF MyChart, answer questions and upload photos for an online dermatologist to review. Within three business days, you’ll get a treatment plan that may include prescriptions or follow-up care. This self-pay service doesn’t bill insurance, but Health Savings Accounts and Flexible Spending Accounts may be used toward the $60 fee.
Work with a virtual dermatologist experienced in assessing a wide range of skin concerns.
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Sign in to OSF MyChart and click the Virtual Dermatology link in the dropdown menu.
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Answer questions and submit images needed to identify and assess your skin condition.
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A dermatologist will review your concern and create a plan within three business days.
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Your treatment plan may include prescriptions or instructions for follow-up care.
Virtual Dermatology is available for residents of all ages in Illinois and Michigan. You will need an OSF MyChart account to access the service. Virtual Dermatology is helpful for a wide range of skin conditions, but you may want to seek in-person care if you need a full-body skin cancer check or already know that you need a skin biopsy.
No appointment needed. Get expert care 24/7 from a board-certified virtual dermatologist.
The visit costs $60.
If the virtual dermatologist decides that an in-person follow-up visit is needed, the $60 fee for your online visit still applies and won’t be refunded. The $60 fee covers the dermatologist's professional review, assessment and recommendation based on the information you submitted.
No. This service is self-pay only and will not be billed to your medical insurance. HSA and FSA funds may be used to pay for your visit.
The Virtual Dermatology platform automatically checks image quality during submission and may ask you to retake photos that weren't clear enough.
In some cases, the dermatologist may decide that additional high-resolution images are needed before a treatment recommendation can be provided. If this happens, you may choose to purchase a MoleScope. This device attaches to your mobile phone and can capture more detailed images for you to submit through the platform. You can also choose to schedule an in-person evaluation with your primary care provider or a local dermatologist.
If additional photos are needed before a recommendation can be made, you will not be charged for a virtual dermatology consultation. Charges only apply when a dermatologist is able to complete a professional review, assessment and recommendation.
Yes. If needed, the dermatologist may prescribe medication as part of your treatment plan. Prescriptions will be sent to your preferred pharmacy.
If the virtual dermatologist decides that in-person care is needed for your skin condition, we can help you schedule a follow-up visit with an OSF HealthCare primary care provider or the appropriate specialist. If you prefer to find follow-up care outside OSF, you will be responsible for your own scheduling.
You can continue the conversation about the same skin condition using the “Follow-Up Inquiry” button for 21 days after receiving your treatment plan at no additional cost. During this time, you may ask questions or provide updates related to the same skin concern. After 21 days, or if you have a new concern, you will need to start a new visit.