We’re all being asked to stay home and avoid those outside our households to contain the spread of novel coronavirus (COVID-19).
That can be challenging, especially if you’ve been experiencing symptoms or have been diagnosed with COVID-19. But we want you to know you are not alone.
Who is a Pandemic Health Worker?
A Pandemic Health Worker (PHW) digitally connects with you during the pandemic crisis, and acts as a direct connection between you and health care providers.
Why would you need to connect with a PHW if you have COVID-19?
Many individuals with COVID-19 can be treated and monitored at home instead of in a hospital setting. Our PHWs play a role in slowing the rate of new COVID-19 cases by allowing you to stay home, decreasing the risk of further exposure to others.
How will PHWs care for you?
PHWs connect you with care and support
> Learn how
- A tablet, pre-loaded with communication applications and equipped with a data package (if needed)
- Client guide book
- Health education materials
- Thermometer and hand sanitizer
Our PHWs will digitally visit with you up to two times a day over a 16-day period via phone, video or chat function. They will also do a follow-up to ensure no further assistance is needed.
What if your condition worsens?
If your symptoms worsen, you will be referred to the Acute COVID@Home program where you will receive monitoring equipment that allows us to evaluate blood pressure, heart rate and blood oxygen levels. Nurses and licensed providers will oversee you and escalate care as needed. If you continue to get sicker, you will be referred to a designated facility.