Pandemic Health Worker care kit

What is a Pandemic Health Worker?

We’re all being asked to stay home and avoid those outside our households to contain the spread of novel coronavirus (COVID-19).

That can be challenging, especially if you’ve been experiencing symptoms or have been diagnosed with COVID-19. But we want you to know you are not alone.

To ensure you get the same level of care you need without leaving your home, OSF HealthCare has launched the Pandemic Health Worker Program to provide the support and comforting assurance you need.

Who is a Pandemic Health Worker?

A Pandemic Health Worker (PHW) digitally connects with you during the pandemic crisis, and acts as a direct connection between you and health care providers.

Why would you need to connect with a PHW if you have COVID-19?

Many individuals with COVID-19 can be treated and monitored at home instead of in a hospital setting. Our PHWs play a role in slowing the rate of new COVID-19 cases by allowing you to stay home, decreasing the risk of further exposure to others.

How will PHWs care for you?

If you’ve been diagnosed with COVID-19 or have similar symptoms, one of our PHWs will deliver a health kit to your home that will help us monitor your illness. This may include:

PHWs connect you with care and support
> Learn how

  • A tablet, pre-loaded with communication applications and equipped with a data package (if needed)
  • Client guide book
  • Health education materials
  • Thermometer and hand sanitizer

Our PHWs will digitally visit with you up to two times a day over a 16-day period via phone, video or chat function. They will also do a follow-up to ensure no further assistance is needed.

What if your condition worsens?

If your symptoms worsen, you will be referred to the Acute COVID@Home program where you will receive monitoring equipment that allows us to evaluate blood pressure, heart rate and blood oxygen levels. Nurses and licensed providers will oversee you and escalate care as needed. If you continue to get sicker, you will be referred to a designated facility.

About Author: Lisa Coon

Lisa Coon is a Writing Coordinator for OSF HealthCare, where she has worked since August 2016.  A Peoria native, she is a graduate of Bradley University with a degree in journalism. Previously, she worked as a reporter and editor at several newspapers in Iowa and Illinois.

She lives in Groveland with her husband and son. In her free time she likes to cook, bake and read. She freely admits that reality TV is a weakness, and she lives by the quote, “The beach is good for the soul.”

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Categories: COVID-19