In the spirit of Christ and the example of Francis of Assisi, the Mission of OSF HealthCare is to serve persons with the greatest care and love in a community that celebrates the Gift of Life.
OSF Heart of Mary Medical Center welcomes your questions and comments regarding our programs and services.
| Department / Service | Contact Information | |
| Main Hospital |
(217) 337-2000 Fax: (217) 337-4541 |
Send Message |
| Patient Information | (217) 337-2000 | |
| Billing Inquiries |
(800) 421-5700
For services provided after February 1, 2018 (888) 693-2252, option 4 For services provided before February 1, 2018 |
|
| Emergency Department | (217) 337-2131 | |
| Hospice Services | (217) 337-2470 | |
| Human Resources | (217) 337-2224 | |
| Medical Records |
(217) 337-2338 For services provided after February 1, 2018 (815) 725-7133 x3247 For services provided before February 1, 2018 |
|
| Medical Staff Office | (217) 337-2270 | |
| OSF Pharmacy | (217) 337-4545 | |
| Patient Relations | (217) 841-2136 |
For media resources and contact information, please visit our online newsroom.
Please fill out our online form for Speakers Bureau requests.
Please note: Complaints should be directed to the appropriate team listed on our Patient Experience page. We welcome feedback at any time, but due to privacy, complaints cannot be made on someone else's behalf.
Follow us on social media to get the latest news, events, employment opportunities and more!