The Emergency Department at OSF Saint Paul Medical Center is staffed 24- hours-a-day, 7-days-a-week by board-certified emergency medicine physicians.
Nurses and physicians are trained in Advanced Cardiac Life Support, Pediatric Advanced Life Support and Trauma Care. We participate in the OSF Saint Francis Stroke Network which provides early detection and treatment for stroke symptoms.
When should I use Emergency Services?
If you are currently experiencing a medical emergency or a life-threatening situation, please call 9-1-1 immediately.
Your visit to OSF Saint Paul Medical Center Emergency Department will include:
- Triage - a brief exam to determine priority of care
- Registration - Consent for treatment and confirm personal information
- Exam - Nursing and physician physical exam
- Diagnostics - Lab, X-Ray, CT, and/or EKG
- Treatment - individualized on patient needs
- Discharge - Treat and Release, Hospital Admission, or Transfer to a higher level of care
Care & Treatment
At all times throughout the treatment process, please keep us informed of any change in your condition. We strive to provide all our patients with respectful and compassionate care for an excellent patient experience.
Information you provide our physicians and staff is very important in developing an accurate diagnosis and providing you with the best treatment. Be thorough in explaining how you feel and the details of your illness, injury, or other medical conditions.
Patients discharged from OSF Saint Paul Medical Center will receive individualized instructions to support the healing process.
OSF Saint Paul Medical Center believes in providing excellent care to every patient, every time. You may be asked to complete a survey about your experience. Our goal is to provide you with an excellent patient experience and in order to do so, we would like to receive your feedback.
Urgent Care services provided through OSF OnCall
When you have immediate medical needs that are not life threatening, OSF OnCall , a virtual urgent care clinic, can be used for urgent medical needs. OSF OnCall is accessible 24/7 from the home or office.