At OSF HealthCare Divine Mercy Continuing Care Hospital, we value patients, families and caregivers as essential voices in shaping every step of the care experience. Your perspective can directly inform how we strengthen safety, elevate our service and continuously refine the care journey for every patient and family we serve.
The Patient & Family Advisory Council (PFAC) brings together patients, family members and caregivers to work alongside hospital leaders and staff to share real experiences and ideas. This partnership helps ensure care decisions are grounded in what matters most to patients and families.
Your voice helps shape real change. Council members share their experiences to help guide meaningful improvements in care. This may include:
At OSF Divine Mercy, patient- and family-centered care is at the heart of everything we do. We are committed to listening and continuously improving based on the experiences of the people we serve. The PFAC is one way we bring that commitment to life. Your insight directly supports our mission to provide high-quality, compassionate care.
Your experience is what matters most, so you don’t need a health care background to join the PFAC. We’re looking for people who:
The PFAC meets four times per year, either in person or virtually. Meetings typically last no more than two hours.
Members commit to:
We’d love to hear from you. Selected applicants will be contacted to participate in a brief interview. Final selections will be based on interest, experience and the goal of building a council that represents the patients, families and communities we serve.
Please complete the short form below to be considered for a one-year volunteer term.