Family Access

You can use your OSF MyChart account to request access to medical records of family members – or grant them access to yours. This is called proxy access, and some restrictions may apply. 

How to Set Up

To learn more or get started, scroll the Menu on your home page to the Communication section, and click on Request Family Access.

Children 

Father and daughter use a computer together a table Ages 0-11

If you are the parent or legal guardian of a child age 0-11, submit a form requesting access. The form is available in your OSF MyChart account:

Scroll the Menu to the Communication section and click on Request Family Access. Click on the link “Submit request to access a minor’s record.

Children 12 or older

Forms for a child 12 or older must be obtained directly from any OSF HealthCare facility.

Adult Family Members

You can also receive permission to access the OSF MyChart accounts of adult family members, or grant them access to your account.

From your home page, scroll the Menu to the Communication section and click on Request Family Access. Then click the “Friends and Family Access” link. From there, you can grant or revoke access.

A brief video tutorial further explains proxy access.

If an adult family member is incapacitated or unable to communicate, you may request access to their account by submitting a form and relevant legal documents (such as power of attorney) to your loved one’s provider or the hospital.

A printable copy of the form for adult family members can be downloaded from a link on the Request Family Access page.

Note: the paperwork will need to be completed with the patient's primary care provider to properly document that the patient is incapacitated or unable to communicate.