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OSF MyChart

Text Notifications

Notice

Effective June 7, 2025, two-factor authentication (also known as two-step verification) will be required for all OSF MyChart users as the result of a system update. View more information.

As an OSF patient and/or OSF MyChart user, you may receive notifications for appointments, test results and more. Whether you choose to receive alerts by email, text message or both, you can manage settings through your communication preferences or through your personal, mobile device.

Notifications about OSF MyChart

text-notifications.jpgText messages related to your OSF MyChart account (or that of a friend or family member if you have proxy access) will be sent from 90373.

Message and data rates apply.

Other Text Message Notifications

Our offices occasionally use text messaging to reach patients about other health topics as well.

Patients who have provided us with a mobile number as a method of contact may receive a message from one or more of the following short codes: 

  • 23672 – Reminders sent on behalf of your doctor’s office—i.e. overdue appointment
  • 49321 – GetWell Anywhere - Support after hospital discharge
  • 72426 – OSF OnCall Connect communication
  • 83973 – Emotional well-being resources following an emergency department visit
  • 89523 – Billing notifications for emergency services (provided by non-OSF physicians) 
  • 90373 – Appointment notifications and OSF MyChart alerts
  • 91962 – Billing notifications for OSF HealthCare services
  • 91994 – Surveys following a hospital or outpatient visit

In addition, you may receive texts from one or more of the following phone numbers:

  • (309) 250-1590 – Surveys following an OSF OnCall Urgent Care visit
  • (309) 252-4486 – Symptom follow-up after an OSF OnCall Urgent Care visit
  • (844) 239-4106 – Recommended activities including genetic testing for high cholesterol (FH) and colonoscopy screening 
  • (877) 360-5673 – General communications from OSF HealthCare 

Texts received from these lists are not spam. They are legitimate messages sent on behalf of OSF HealthCare. These messages often include a safe website link that allows you to take further action like scheduling an appointment or paying a bill.

If you feel you’ve received a message in error or are hesitant to click a link, please either disregard it or contact your provider with questions related to your medical care.

OSF MyChart