Quality & Safety
A part of OSF HealthCare, OSF Medical Group is a multi-specialty physician group with more than 650 member physicians and advanced practitioners in more than 90 office locations throughout Illinois.
This group of collegial and collaborative providers uses a team-based approach to create an integrated system of patient-centered care.
You can be assured that your best interests are always our top priority and that the quality and safety of care available to you through OSF Medical Group is nothing short of exceptional.
OSF Medical Group is part of an Accountable Care Organization (ACO), is certified by The Joint Commission and has a robust Patient-Centered Medical Home program.
In addition, many of our physicians and advanced practice providers have earned awards and recognition in their specialties. To learn more about our physicians and their certifications, please browse our provider directory.
OSF Medical Group is certified by meaning OSF Medical Group: demonstrates a commitment to the highest level of patient safety and patient care; has a nationally acknowledged benchmark of quality; stays current on best practices; and is able to attract, recruit and retain a high quality staff.
The Joint Commission bases its certification on standards-based performance areas, including:
- environment of care
- emergency management
- infection prevention and control
- information management
- medication management
- national patient safety goals
- performance improvement
Patient-Centered Medical Home
OSF Medical Group has created a special bond between patients/caregivers and the health care team. We call it the Patient-Centered Medical Home.
Most of our OSF Medical Group practices are recognized by the National Committee on Quality Assurance as Level 3 Patient Centered Medical Homes, the highest level of recognition for primary care.
As a patient, you, your preferred provider and your care team work together to make decisions about your health. Your team will make sure you get the tools, support and help you need.
Your team may include many people such as a doctor, physician assistant, advanced nurse practitioner, or nurse. Your team may also have a patient care manager and other health care professionals. You and your family are part of this team, as well.
Being a part of a Patient-Centered Medical Home means convenient access to care. We know illnesses are not scheduled events. We keep time open for these events. We also want to make the most of your visit.
Some members of our staff will spend more time with you before you see your doctor or nurse practitioner. These care team members will ask you questions about your health and emotional needs. Your provider may talk to you about other concerns, as well.
Along with traditional office visits, you can join group classes and take part in other self-health management opportunities.
Your care team knows you, your health and family history best. They can suggest treatment options tailored for you and help you decide on the best plan.