OSF Saint Francis Medical Center

Peoria, Illinois

Contact Us

​Please understand that we cannot answer questions about specific medical conditions. We strongly recommend that you visit or contact your personal health care provider for medical advice by phone or through OSF MyChart.

If you have questions concerning OSF MyChart, please call our 24/7 help line at (855) 673-4325.

Direct contact information for billing questions and medical records assistance are listed below.

General Information

Address Phone Email
OSF Saint Francis Medical Center
530 NE Glen Oak Avenue
Peoria, IL 61637
(309) 655-2000 Click Here

Phone Directory

Department/Service Phone
General Service Line & Patient Referral Line (309) 655-2323
Foundation Click Here
Poison Control (800) 222-1222
Patient Relations

(309) 655-2222

Billing/Insurance (800) 421-5700 (Toll-Free)

Medical Records

Please follow these instructions to request your medical records.

Patient Cards or Letters

To send cards or letters to a patient at OSF Saint Francis Medical Center, please use the following address:

Patient's Name
Patient's Room Number
530 N.E. Glen Oak Avenue
Peoria, IL 61637

Hint: Use the patient's home address as the return address. That way, if your card or letter gets to the hospital after the patient has gone home, it will be sent there.

Patient Room Information

Please call (309) 655-2323

Media Inquiries

For media resources and contact information, please visit our online newsroom.

Classes & Services offered

For more information about classes or services offered please visit our online calendar .

Pricing Requests

For a price estimate, please call the price line directly at (309) 624-9949.

Social Media

Become a fan on Facebook. By becoming a fan of OSF Saint Francis Medical Center's Facebook page, you will have access to the latest news, events, employment opportunities, and more!

Follow @OSFHealthCare on Twitter.  Follow @OSFHealthCare on Twitter for updates as they happen. We will share general information about the medical center with our followers, along with news and events.

Watch us on YouTube. Tune in to see virtual tours, the latest events and fundraisers, along with videos directly related to the services OSF St. Joseph Medical Center provides.

Sponsorship Requests

For sponsorship requests from OSF HealthCare, please fill out our sponsorship form.

Other Inquiries

For all other questions or concerns, please click here and include your name and phone number where you can be reached. submit all other questions or concerns