Contact Us
Please understand that we cannot answer questions about specific medical conditions. We strongly recommend that you visit or contact your personal health care provider for medical advice by phone or through OSF MyChart.
If you have questions concerning OSF MyChart, please call our 24/7 help line at (855) 673-4325.
Direct contact information for billing questions and medical records assistance are listed below.
General Information
| Address | Phone | |
|---|---|---|
| OSF Saint Francis Medical Center 530 NE Glen Oak Avenue Peoria, IL 61637 |
(309) 655-2000 |
Phone Directory
| Department/Service | Phone |
|---|---|
| General Service Line & Patient Referral Line | (309) 655-2323 |
| Foundation | Click Here |
| Poison Control | (800) 222-1222 |
| Patient Relations |
(309) 655-2222 |
| Billing/Insurance | (800) 421-5700 (Toll-Free) |
Medical Records
Please follow these instructions to request your medical records.
Patient Cards or Letters
To send cards or letters to a patient at OSF Saint Francis Medical Center, please use the following address:
Patient's Name
Patient's Room Number
530 N.E. Glen Oak Avenue
Peoria, IL 61637
Hint: Use the patient's home address as the return address. That way, if your card or letter gets to the hospital after the patient has gone home, it will be sent there.
Patient Room Information
Please call (309) 655-2323
Media Inquiries
For media resources and contact information, please visit our online newsroom.
Classes & Services offered
For more information about classes or services offered please visit our online calendar .
Pricing Requests
For a price estimate, please call the price line directly at (309) 624-9949.
Social Media
Become a fan on Facebook. By becoming a fan of OSF Saint Francis Medical Center's Facebook page, you will have access to the latest news, events, employment opportunities, and more!
Follow @OSFHealthCare on Twitter. Follow @OSFHealthCare on Twitter for updates as they happen. We will share general information about the medical center with our followers, along with news and events.
Watch us on YouTube. Tune in to see virtual tours, the latest events and fundraisers, along with videos directly related to the services OSF St. Joseph Medical Center provides.
Sponsorship Requests
For sponsorship requests from OSF HealthCare, please fill out our sponsorship form.
Other Inquiries
For all other questions or concerns, please click here and include your name and phone number where you can be reached. submit all other questions or concerns