OSF Saint Francis Medical Center

Peoria, Illinois

Patient Relations


The Sisters, Administration, and Mission Partners at OSF HealthCare Saint Francis Medical Center are dedicated to practices that improve patient safety and ensure our patients receive the very best care.

We encourage you to express your views about your experience at our hospital.  Please let our Mission Partner staff know of any concerns you have while you are being cared for.  Ask to speak to a supervisor or manager if you feel that your concerns have not been answered.

If you have compliments, comments, or concerns related to your experience after discharge, please e-mail us 24/7 at patientrelations@osfhealthcare.org

If you prefer to call, please call (309) 655-2222 and representatives will be available to assist you, Monday-Friday from 8am – 4pm CT.  We will reply in a satisfactory manner and look forward to continuing to meet your healthcare needs.  Thank you for your feedback.