Financial Assistance

At OSF HealthCare, we believe all people have a right to receive needed health care.

Our doors are open to persons of every faith and ethnic background, regardless of their ability to pay.

In addition to our patient service representatives, OSF HealthCare also has financial navigators in many of our facilities.

These financial navigators are specially trained to help you understand all of the options available to you, so you can choose the one that best fits your needs.

Medicare and Medicaid

We provide help to patients in obtaining payment from third parties such as Medicare and Medicaid.

If you are eligible for Medicaid, and you are not currently signed up, we can help you apply.

Illinois Uninsured Discount

Some families may qualify for discounted health care through the Illinois Uninsured Discount Act.

To determine if you qualify, you will be required to provide proof of income, such as a copy of a tax return or pay stubs, as well as proof of Illinois residency, such as a driver’s license, identification card or utility bill.

Your income will then be compared to federal poverty income guidelines to determine what level of discount (up to 100 percent) you may receive.

Other Financial Assistance

In addition to the Illinois Uninsured Discount, OSF HealthCare also offers financial assistance for medically necessary health care services to those who qualify.

This includes the uninsured, underinsured or those who lack the financial resources to resolve bills for service.

All patients are eligible to apply for this assistance.

Like the Illinois Uninsured Discount program, patients will be required to provide documentation of income and family size to determine what level of financial assistance is available.

OSF HealthCare will treat any individuals or families seeking financial assistance with dignity, sensitivity and confidentiality.

Call Center Hours

If you have questions, please call a patient services representative toll-free at (800) 421-5700.

Submit Application Online

1. Download the financial assistance application (above) to your computer.
2. Use Adobe Reader to fill out and save. Note: you MUST use Adobe Reader to fill out.
3. Fill out the online form below and use the application field to upload your completed PDF.