Financial Assistance
At OSF HealthCare, we believe all people have a right to receive needed health care.
Our doors are open to persons of every faith and ethnic background, regardless of their ability to pay.
In addition to our patient service representatives, OSF HealthCare also has financial navigators in many of our facilities.
These financial navigators are specially trained to help you understand all of the options available to you, so you can choose the one that best fits your needs.
Partnering to Help You
OSF HealthCare partners with Elevate PFS to provide free financial advocacy for patients who do not have medical insurance. Elevate PFS will work with patients to identify what assistance may be available to them for medical bills.
You may have been referred to Elevate PFS if you received care from OSF without insurance, or if a financial counselor identified you may need more insurance coverage.
Contact Elevate PFS:
(866) 402-3630 or OSF@ElevatePFS.com
Uninsured Discount
Applications |
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Financial Assistance Application - English |
Financial Assistance Application - French |
Financial Assistance Application - Polish |
Financial Assistance Application - Spanish |
Some families may qualify for discounted health care through the Illinois Uninsured Discount Act or Healthy Michigan law.
To determine if you qualify, you will be required to provide proof of income, such as a copy of a tax return or pay stubs, as well as proof of Illinois residency, such as a driver’s license, identification card or utility bill.
Your income will then be compared to federal poverty income guidelines to determine what level of discount (up to 100 percent) you may receive.
Other Financial Assistance
Policies & Information | Downloads |
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Financial Assistance Policy |
English
French Polish Spanish |
FA Providers List |
English
French Polish Spanish |
Plain Language Summary |
English
French Polish Spanish |
Fair Billing Collection Policy |
English
French Polish Spanish |
In addition to the Illinois Uninsured Discount, OSF HealthCare also offers financial assistance for medically necessary health care services to those who qualify.
This includes the uninsured, underinsured or those who lack the financial resources to resolve bills for service.
All patients are eligible to apply for this assistance.
Like the Illinois Uninsured Discount program, patients will be required to provide documentation of income and family size to determine what level of financial assistance is available.
OSF HealthCare will treat any individuals or families seeking financial assistance with dignity, sensitivity and confidentiality.
Call Center Hours
If you have questions, please call a patient services representative toll-free at (800) 421-5700.
Day(s) | Time(s) |
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Monday - Friday | 8 a.m. - 4:30 p.m. |
Submit Application Online
- Download the financial assistance application (above) to your computer.
- Use Adobe Reader to fill out and save. Note: you MUST use Adobe Reader to fill out.
- Fill out the online form below and use the appropriate field to upload your completed application and supporting documents.
We respect and safeguard your privacy. This form is secure.