Service & Visitor Information

In accordance with current  U.S. Centers for Disease Control and Prevention guidelines, you will need to wear a protective face covering in OSF HealthCare facilities.

Please call ahead prior to your visit for current office location hours and information.

Visitor Guidelines

Senior man wearing mask at hospital

OSF HealthCare seeks to partner with you and those who visit and support you. At this time, the safety of each person in our communities requires us to limit visitors.

While limiting visitors is something we feel necessary to keep everyone safe, we also recognize family members and close friends are an important source of loving support, courage, guidance and compassion. We want to enable that important connection to the fullest extent we can.

During your stay, you will be asked to identify one support person who can participate in your care. If the support person is not someone who can be physically present with you, the Mission Partners involved in your care will make an effort to engage with that person digitally using an array of communication tools and technologies.

At times when a support person is physically present in an OSF facility, they should expect to be screened when they arrive for fever or other symptoms. They should also plan to bring a cloth mask or face covering, which they will be expected to wear at all times.

Service Updates

Closings & Cancellations

For the latest information on closings and cancellations, please visit our regional Alert Centers.