OSF Home Care Services

Personal Response Systems

When you experience a fall, medical issue or other emergency, every second counts.

Our personal response systems program provides subscribers with assistance at the push of a button 24 hours a day and is helpful for anyone living on their own and needing reassurance of safety.

Lifeline with Auto Alert provides an added layer of protection by placing a call for help if a fall is detected and you are unable tot push your button.

Getting Started

To get started with our personal response systems, please call (800) 267-4794, option #1. Operators are available 24 hours a day.

Customer Service

If you are a current personal response systems user in need of customer service, please call (800) 267-4794, option #2.

Service representatives are available Monday through Friday from 8 a.m. to 4:30 p.m. CST. You may also leave a message to be returned the following business day.

How It Works

Should you need assistance, the unit will dial the response center and put you in touch with a trained operator who will immediately assess the situation.

In case of emergency, the operator will immediately summon professional help. If your situation is a non-emergency, the operator calls one of your pre-determined professional responders, which could be a family member, neighbor or friend.

Lifeline Systems Website

Choosing Your Help Button - A Message from Lifeline

It is important that you and your caregiver choose the Personal Help Button most suitable for you. Please consider the following:

Pendant Styles

The Classic Pendant is worn around the neck; this helps make the button accessible by either of your hands.

The Pendant's neck cord is not designed to break away. Therefore, it can pose a choking risk to wearers in wheelchairs, using walkers, or using beds with guard rails.

Wearers for whom this is a concern may wish to consider the Wrist Style option.

Wrist Styles

lifelinepianolady55b72.jpg The Slimline Wristband is worn around your wrist.

In circumstances where the user's arm that is not wearing the pendant becomes immobilized (examples: due to stroke or arm being trapped under a heavy object), this can present a risk that the user will be unable to press the button.


Lifeline’s AutoAlert option enables you to push the pendant-style button for help at any time.

In addition, AutoAlert provides an added layer of protection by automatically placing a call for help if a fall is detected and you can’t push your button because you are disoriented, immobilized or unconscious. This enhanced service option can provide even greater peace of mind.

Please consult with OSF Home Care Services to determine which device is most appropriate for you.


Lifeline monitoring cost per month

$37.95 Full Service Lifeline Landline unit with Basic help button

$52.95 Full Service Lifeline Landline unit with Auto Alert help button

$49.95 Full Service Lifeline Wireless unit with Basic help button

$64.95 Full Service Lifeline Wireless unit with Auto Alert help button

$62.95 Full Service GPS Landline unit

$72.95 Full Service GPS Wireless unit

One time charges

$149 one-time charge purchase fee for GoSafe Mobile help button

$50 one-time charge for installation/activation

$20 one-time charge for shipping and handling for drop ship Basic Service

We have many different options with pricing to fit your needs. Call (800) 267-4794 and press "Option 2" to speak with a representative about our other available options.