Frequently Asked Questions
What services do you provide?
Services vary by location, but OSF has a large reach!
OSF HealthCare is an integrated health system owned and operated by The Sisters of the Third Order of St. Francis, headquartered in Peoria, Illinois. OSF HealthCare employs over 25,000 Mission Partners in more than 145 locations, including 15 hospitals, 45+ urgent care locations and two nursing colleges throughout Illinois and Michigan.
- What is your service area?
We currently serve the entire OSF HealthCare service area, including northern and central Illinois and the Upper Peninsula of Michigan.
- Can you come on-site for a clinic or vaccinations?
We offer a wide range of vaccination and medical surveillance services that can be provided at any of our clinics or on site at your location. Contact your business development specialist for more details.
- Is there someone to walk me through your services?
Yes. We have specially trained business development specialists in each of our service areas. Your business development specialist is an employer relations expert who will help introduce you to new services and get the process started! To get started, or if you have any questions, contact us and we will respond within 24 to 48 hours.
- How much does it cost?
Our competitive costs depend on the service type, frequency and the required resources. Talk to your local business development specialists for estimates to meet your specific company’s needs.
- How does pricing for packages work?
Our business development specialists are happy to create a bundled services proposal unique to your company’s needs.
- Can you bill the insurance carrier?
We’re happy to bill your employee’s primary insurance carrier in most instances.
- What do vaccinations cost?
Contact your business development specialist for more details on specific vaccinations being requested and pricing.
- Is there a cost to come to the workplace?
In some instances, we charge a nominal on-site fee to help offset clinician travel time and mileage.
- Do we have to enter a formal contract?
We know you have a choice in occupational health providers. We do not require or even suggest contracts. We simply set you up in our electronic record system so you can send your employees to us for care when you are ready and when it’s convenient. There is never a minimum requirement or set-up charge, and we let our services speak for themselves.
- How can I lower the overall cost of my company's health care?
Healthy employees are more productive and satisfied. OSF HealthCare looks forward to serving your employees with the greatest care and love. Your business development specialist can help your employees find a new primary care provider, occupational health therapist or arrange an on-site wellness blood draw and education event.
- Why should I choose OSF HealthCare?
OSF HealthCare is an integrated health system employing a physician network of more than 2,400 primary care, specialist and advanced practice providers. The OSF HealthCare physician network provides state-of-the-art compassionate care driven by our Mission - “In the spirit of Christ and the example of Francis of Assisi, our Mission of OSF HealthCare is to serve persons with the greatest care and love in a community that celebrates the gift of life.”
Another unique core concept within OSF is the spirit of innovation. We define innovation as “the process of translating ideas that align with our vision of transforming health care into value for the benefit of the patients and communities we serve.” OSF partners with Jump Trading Simulation & Education Center and looks at challenges patients, providers and businesses face in health care today. We then find the best ideas, bringing the greatest value to those patients and communities we serve. Our Mission and commitment to innovation are what differentiate us from other organizations.